No returns, refunds or exchanges will be allowed on any service performed at FDTSI.

Furthermore, all pre-paid testing or services are Non-Refundable, under ALL circumstance. 


This website is hosted in the United States of America(USA) by FORENSIC Drug Testing Services, Inc.(FDTSI), a company headquartered in Palm Desert, California USA. FDTSI takes user privacy very seriously because we know that your privacy on the web is important to you. We may collect the e-mail addresses of those who send us e-mail messages, however, we will not share those addresses with any other company or send unsolicited e-mail to any of the addresses we collect, except in the limited circumstances set forth below. FDTSI has implemented generally accepted standards of technology and operational security in order to protect your personal identifiable information from loss, misuse, alteration, or destruction. Despite these precautions, however, FDTSI cannot guarantee that unauthorized persons will not obtain access to your personal identifiable information, through unlawful or unauthorized means.

When you request information from FDTSI and/or supply information that personally identifies you, including but not limited to, your credit card information, your name, address and/or allow us to contact you such as when you opt in to receive emails from FDTSI or agree to participate in surveys, you are agreeing to share such information with FDTSI, its agents, representatives and affiliates and you should know that FDTSI may disclose such information to its agents, representatives and affiliates for credit card processing, marketing and promotional purposes. Note, however, that you will have the ability to opt out of receiving future emails from FDTSI, to unsubscribe from participating in our programs by e-mailing us at and state "Remove me from your list" which you may exclude yourself from every email you receive from FDTSI and to correct or change personally identifiable information you have provided to FDTSI by replying to any FDTSI email. We may disclose personal information if required to do so by law or in the good faith belief that such action is necessary to: (1) comply with law or comply with legal process served upon us or our agents, representatives and affiliates, (2) protect and defend our rights or property or those of our users or (3) protect the personal safety of our users or the public. FDTSI would like to keep your personal information accurate, with additional or updated information supplied by you, as needed.

We may use cookies and obtain certain types of information when your web browser accesses . "Cookies" are small pieces of information that are stored by your browser on your computer’s hard drive. Our site may use cookies and other technology to store pertinent user information during a session to speed navigation and keep track of items and to collect anonymous traffic data that we may use to enhance our website and for marketing and promotional purposes. The "help" portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive new cookies and how to disable cookies altogether.

This Privacy Policy does not apply to any information you may disclose publicly in any chat rooms, message boards, or similar web pages. You should keep in mind that whenever you publicly disclose information about yourself online – for example, via message boards or chat rooms – that information could be collected and used by people whom you do not know. In addition, certain message boards and similar user forums may display IP addresses along with the message poster’s name and message. FDTSI bears no responsibility for any action or policies of any third parties who collect any information users may disclose on the message boards, chat areas or other user forums, if any, on any website.

This website is a general audience site that is not designed nor intended to collect personal information from children under the age of 18. FDTSI does not knowingly collect personal information from anyone under the age of 18, and does not use such information if it discovers that it is has been provided. To respect the privacy of children and to comply with the Children's Online Privacy Protection Act, children under the age of 18 should not provide any personal information on this website. We ask that parents supervise their children while online.

FDTSI controls and operates this website from within the United States. Our online privacy practices are governed by the laws of the United States and the State of California, which may differ from the privacy laws in your state or home country. Please visit our Terms and Conditions that explains other terms governing your use of this website. If you have any questions regarding the privacy policy, you can email us at . You can telephone us at 760-770-6068 , or you can write to us at FDTSI, Customer Service, 73700 Dinah Shore Drive, Suite 206, Palm Desert, CA 92211. FDTSI’s name, design, logos and related trademarks are trademarks of FDTSI or its licensors. All rights reserved.